Microsoft Dynamics 365? SAP? Salesforce? SYSPRO? Or Oracle!?
In a market being dominated by Cloud and key software vendors such as Microsoft Dynamics 365, Salesforce, SAP, Adobe, and with over 90 other competing software systems available, businesses tend to focus more on the product than fixing the real problems.
These problems are primarily: people, processes, customers and business value. That’s why our independent consultancy advice can help you prioritise your requirements and bring value to your business.
We provide ERP services to businesses across most sectors, of varying sizes and throughout the UK. Our teams of Microsoft accredited consultants, architects and developers work closely with our clients’ teams to ensure that every business is achieving the digital transformation that is right for their business goals. Through scoping, implementation, upgrades or migrations, we work diligently and intelligently on every project and continue to support every client with responsive technical support.
Advice
We work with Senior IT and Business Executives to explore different ERP & CRM technologies that support process automation, boost customer experience and make day-to-day interactions easy for your employees, customers and suppliers. Whether you are looking to improve online customer service, encourage closer team collaboration or build agility into your operations, we’ll share ideas how you can:
- Integrate systems, applications and business processes
- Connect multiple communications channels across different user devices including mobile
- Automate workflows
- Improve digital customer experience
Implementation
A new system is only ever as effective as its implementation. It should be scoped and managed well to see a return.
Our staged department-by-department TrueFIT approach keeps business objectives centre stage for fit-for-purpose workflows, reporting, collaboration and user adoption as well as looking at the customisations that will really give your business the platform to grow to the next level.
Upgrade
Is it time to improve your CRM? It is important to check readiness and to make sure that integrations, records, customisations and user confidence are preserved.
We can handle the upgrade on your behalf or offer your team technical support as they progress it. We have 14 years’ experience of managing successful, often complex, upgrades for businesses moving to the new releases of various systems.
Migration
Data handling is crucial for a successful CRM system migration. To customise the new system for legacy data and critical functionality, we analyse every element at a business and user level before testing each, including extraction, preparation, merging duplicates and creating rules.
The time taken planning makes for a quicker final data migration with minimum downtime. All data migrations will result in a small number of clean up requirements so we include time for this in every cost too. We can migrate your data to Dynamics 365, Salesforce, SAP from a range of legacy sources such as Excel, CSV and Goldmine CRM as well as from more modern sources such as Oracle Siebel CRM, Sage CRM, SAP CRM, Sugar CRM and Salesforce.